Last updated: February 2026
This website is operated by Luminéa. Throughout the site, the terms “we”, “us”, and “our” refer to Luminéa.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the Terms, you may not access the website or use any services.
1. Online Store Terms
By using this Site, you confirm that:
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You are at least 18 years old or the legal age of majority in your jurisdiction.
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You will not use our products for any unlawful or unauthorised purpose.
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You will not violate any applicable laws in your jurisdiction.
Any breach of these Terms may result in immediate termination of service.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that:
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Your content (excluding credit card information) may be transferred unencrypted.
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Credit card information is always encrypted during transmission over secure networks.
We reserve the right to modify or discontinue the Service at any time without notice.
3. Products & Pricing
All products are sold exclusively online through our website.
We reserve the right to:
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Modify product descriptions or pricing at any time without prior notice.
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Discontinue products at any time.
We make every effort to display product details accurately. However, we do not guarantee that descriptions, colours, or other content are error-free.
We do not guarantee specific results from the use of our products. Individual experiences may vary.
4. Orders & Billing
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
You agree to provide accurate, complete, and current purchase and account information for all transactions.
If we make a change to or cancel an order, we may attempt to notify you using the contact details provided at checkout.
5. Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Delays may occur due to customs processing, carrier issues, or peak periods. We are not liable for delays outside our reasonable control.
Full shipping details are available in our Shipping Policy.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
By placing an order, you acknowledge that you have reviewed and agreed to our Refund Policy before completing your purchase.
7. Third-Party Tools & Links
We may provide access to third-party tools or links over which we have no control.
We are not responsible for examining or evaluating the content or accuracy of third-party materials and will not be liable for any third-party services.
8. Personal Information
Your submission of personal information is governed by our Privacy Policy.
9. Prohibited Uses
You are prohibited from using the Site or its content:
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For any unlawful purpose
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To solicit others to perform unlawful acts
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To violate international, UK, or local regulations
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To infringe upon intellectual property rights
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To upload malicious code or viruses
We reserve the right to terminate your use of the Service for violating any prohibited uses.
10. Disclaimer of Warranties & Limitation of Liability
Products and services are provided “as is” and “as available” without warranties of any kind, express or implied, to the extent permitted by law.
To the fullest extent permitted under UK law, Luminéa shall not be liable for:
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Indirect or consequential damages
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Loss of profits
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Loss of data
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Loss of opportunity
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time.
The latest version will always be available on this page with the updated revision date.
13. Contact
If you have any questions about these Terms, please contact us:
📧 support@luminea.skin
📍 United Kingdom (online store)